Returns & Exchanges
At Fleshlight EU, we offer a 30-day return policy for unused and unworn fashion items in their original packaging to ensure your complete satisfaction. Please note that for hygiene reasons, certain intimate apparel and accessories must remain sealed to be eligible for a refund.
Initiate Your Return
Log in to your customer portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA).
Prepare the Package
Place the items in their original boxes with all tags attached and include the printed return slip inside the parcel to ensure fast processing.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location across the EU.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be issued to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing